Operations Manager
We are looking for an enthusiastic Operations Manager to join our innovative and dynamic team. This permanent position is well suited to an individual that is looking to advance their career within a thriving and fast-paced work environment.
Reports to: Co-Managing Director
Internal team: Operations team and all Limited Space staff
External: Suppliers, shopping centre commercial teams, contractors, clients, agencies and specialists
Main responsibilities: To deliver campaigns on time and within budget
Functions
• Ensure all projects are delivered on time and on budget
• Resolve critical incidents impacting on campaign delivery
• Update team on new products and keep inventory updated
• Lead and deliver projects and campaigns within the Operations department
• Manage the operational team
• Facilitate development projects within our Classic and dynamic estate
• Lead the continuous improvements within the operations team both financially and operationally
• Continually review the operational process and deliver best practice
• Research, acquire and implement new initiatives, technology and software
• Escalation point for critical operational incidents impacting on campaign delivery
• Coordinate the cross functional team to deliver special projects and use of technology.
• Survey new opportunities and visit Shopping centres to review and monitor current inventory
• Build and maintain relationships with new and existing Shopping centre contacts
• Monitor use of our CRM within department and continually improve functionality across the business
• Manage technology partners and our dynamic estate
• Continually review supplier and installation costs to ensure best price
• Work closely with Commercial team and report weekly to Co-Managing Director
• Assist with research on new technology and other requests from sales team
Key Requirements and Skills
• Operational and campaign delivery knowledge and experience
• Industry knowledge and experience
• Highly motivated with strong communication skills
• Strong negotiation skills
• Knowledge of CRM systems
• Working under pressure to achieve goals
• Reporting to a senior level
• Digital Project facilitation and maintenance experience
• Problem solving skills
To apply, or for more information, please contact matt.carroll@limited-space.com